Privacy
policy.

Last updated: November 4, 2026

Who is responsible for your data?

We process your data in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data and, for visitors located in the European Union, the General Data Protection Regulation (GDPR).

What data do we collect?

• Contact and stay request forms: name, email address, phone or WhatsApp number, profile (traveler, owner, buyer…), dates and number of travelers, message.
• Newsletter: email address.
• WhatsApp, phone, email: the information you share when you write to us or call us.
• Technical data: IP address and browsing information recorded by our host to keep the website running and secure.

We do not collect any banking data on this website.

Why do we use your data?

• To answer your requests and send you a quote or a proposal for a stay, management or sale: pre-contractual measures and legitimate interest.
• To organize and manage your stays and services: performance of a contract.
• To send you our newsletter: your consent, which you can withdraw at any time.
• To keep the website secure and working properly: legitimate interest.

Your data is neither sold nor shared for commercial purposes.

Who has access to your data?

Only the Property Conciergerie team has access. We use the following providers, acting as processors:

• Netlify, Inc. (United States): website hosting and reception of form submissions.
• Google Fonts (Google): the website's fonts are loaded from Google's servers, which may transmit your IP address to Google.
• WhatsApp (Meta) and Instagram (Meta): if you click a link to these services, they apply their own privacy policies.

Is your data transferred abroad?

Yes, some providers (notably Netlify and Google) are located in the United States. These transfers are limited to what is necessary for the website to work.

How long do we keep it?

• Contact and stay requests: three years from our last exchange, then deletion.
• Newsletter: until you unsubscribe.
• Technical data: according to the retention periods applied by the host.

What are your rights?

You have the right to access, rectify, object to and delete your data and, for visitors in the European Union, the right to restriction and portability. To exercise them, write to us via the contact form or on WhatsApp: we will reply within a reasonable time.

You may also lodge a complaint with the Moroccan data protection authority (CNDP) or the data protection authority of your country of residence.

Cookies and trackers

This website uses no advertising cookies and no audience measurement tools. If we add any, we will inform you and, where required, ask for your consent.

Security

The website is served over a secure connection (HTTPS). We apply reasonable measures to protect your data against unauthorized access, loss or alteration.

Changes

This policy may change. The date of the last update appears at the top of this page.